Getting your lab tests, medications, and questions answered shouldn’t have to wait.

Your connection to diabetes telehealth care can start here at LillyDirect™

Introducing9amHealth, an independent, virtual diabetes clinic for people living with type 2 diabetes. Inspired and created by people in the medical profession who are also living with long-term conditions like diabetes, 9amHealth offers a different, centralized source for care.

9amHealth offers:

Expert care team

Multi-person care team of licensed physicians, diabetes specialists, nutritionists, and pharmacists.*

Computer screen with care plan options and 24/7 messaging

Unlimited virtual visits: medical experts are available via chat, SMS, video, or phone.

Home with a care shield

At-home care can include: lab draws, medication delivery, and remote patient monitoring.**

Package containing metabolic assessment, and labwork

Comprehensive care package includes: metabolic assessment, personalized care, and regular labwork.***

Once on the website, explore program options and take the next step in your care journey.

* Not available in Idaho, New Mexico, Puerto Rico, and West Virginia.
** Tests are done at home by a licensed technician or at your nearest patient service center.
***The cost of medication is not included.

First time using telehealth?

These short videos give you some pro tips for how to make the most of your telehealth visit.

Tips on telehealth and how to prepare your space, tech and yourself

How to prepare your technology

Learn how to connect with the telehealth provider’s digital platform on your computer and/or phone.

Watch “Preparing Your Tech”

How to set up your surroundings

Prepare your surrounding space to ensure quiet, uninterrupted time for your telehealth visit.

Watch “Preparing Your Space”

How to prepare yourself

Gather any important papers, results, questions or notes before your telehealth appointment.

Watch “Preparing Yourself”

Prefer in-person health visits and need to find a doctor?

Male physician and magnifying glass

Save on diabetes care and medication

Savings can be about cost, of course, but it can also be about your insurance coverage, access, and unique situation.

Check your care coverage
Check with your healthcare plan provider (private or government-sponsored insurance) to find out if you’re covered and how much a copay or any other out-of-pocket costs will be for:
  • Expert diabetes care
  • Telehealth or In-person doctor visits
  • Brand name medications
Learn about prescription savings and support
  • How your health insurance can affect the price you pay at retail pharmacies
  • Any special programs that could help you save on your Lilly prescriptions
  • Programs for qualified, uninsured people to get Lilly medicines at a lower cost or no cost
Our savings programs are many and vary per medicine brand. If you’re interested in a Lilly medicine, head to our medicines page to find the medicine you’re interested in and select the Savings link to learn about available savings.
Woman standing next to an over-sized dollar sign wondering about costs

Save on diabetes care and medication

Savings can be about cost, of course, but it can also be about your insurance coverage, access, and unique situation.

Woman standing next to an over-sized dollar sign wondering about costs
Check your care coverage
Check with your healthcare plan provider (private or government-sponsored insurance) to find out if you’re covered and how much a copay or any other out-of-pocket costs will be for:
  • Expert diabetes care
  • Telehealth or In-person doctor visits
  • Brand name medications
Learn about prescription savings and support
  • How your health insurance can affect the price you pay at retail pharmacies
  • Any special programs that could help you save on your Lilly prescriptions
  • Programs for qualified, uninsured people to get Lilly medicines at a lower cost or no cost
Our savings programs are many and vary per medicine brand. If you’re interested in a Lilly medicine, head to our medicines page to find the medicine you’re interested in and select the Savings link to learn about available savings.

Disclosure: The independent service providers featured by LillyDirect™ represent just a handful of the telehealth providers, doctor finder tools, or online pharmacies available elsewhere that you are free to choose from: Independent Service Providers