Get lab tests, medications, and answers quickly. Enroll in an online diabetes management program.

Your diabetes care can start here at LillyDirect™

9amHealth is an independent, virtual diabetes clinic for people living with type 2 diabetes. Inspired and created by people in the medical profession who are also living with long-term conditions like diabetes, 9amHealth offers a different, centralized source for care.

9amHealth offers:

Expert care team

A multi-specialty care team of licensed physicians, diabetes specialists, nutritionists, and pharmacists.*

Computer screen with care plan options and 24/7 messaging

Virtual care via chat, SMS, video, or phone with licensed healthcare professionals.

Home with a care shield

At-home care including medication delivery and remote patient monitoring when appropriate.

Package containing metabolic assessment, and labwork

Personalized care plans that can include metabolic assessments, nutrition plans, and exercise routines.

Once on the website, you can explore and determine the program option that is right for you.

* Not available in Delaware, D.C., Idaho, Kansas, New Mexico, Puerto Rico, West Virginia.
The cost of medication is not included.

These condition-specific care programs can work in partnership with your existing Primary Care Provider.

First time using telehealth?

These short videos can show you how to make the most of your telehealth visits.


How to prepare your technology

Learn how to connect with the telehealth provider on your computer or phone.


How to set up your surroundings

Prepare your surrounding space to ensure quiet, uninterrupted time for your telehealth visit.


How to prepare yourself

Gather any important papers, results, questions or notes before your telehealth appointment.

You may be able to save on diabetes care and medication

Savings can be about cost, of course, but it can also be about your insurance coverage, access, and unique situation.

Your healthcare plan provider (private or government-sponsored insurance) may cover more than you think. Call your plan provider to find out how much you would pay for:

  • Diabetes-focused care
  • Telehealth or in-person doctor visits
  • Select Lilly medications

If you don’t have enough prescription coverage to afford your medication, there are still options to explore.

Check other pharmacies. The price of your medication can change based on pharmacy and coverage.

Discover prescription savings programs. Lilly has a savings program that could lower or eliminate the cost of Lilly diabetes medications for eligible people.

Health plans often require patients to get approval before they cover diabetes medication. This approval is called “prior authorization.”

Many telehealth providers and in-person doctors can help you coordinate the prior authorization process. Ask your diabetes care provider about prior authorization support.

Smiling woman looking away
Smiling woman looking away

If you've been prescribed a Lilly medicine, there may be savings programs available for you. Learn more about our current savings programs for diabetes medication and see if you qualify.

Disclosure: The independent service providers featured by LillyDirect™ represent just a handful of the telehealth providers, doctor finder tools, or online pharmacies available elsewhere that you are free to choose from. To learn more about the criteria used to evaluate vendors, please view our Independent Service Providers page.

Looking for in-person diabetes care?

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