Exclusive savings, authentic Lilly medicines, and free home delivery. The brand you trust with the convenience you deserve.
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Convenient, discreet home delivery of authentic Lilly medicines, if prescribed.
Transparent pricing and choice to use major insurance plans or opt for self-pay (select medicines are available only through self-pay).
Seamless integration of savings support and coordination of prior authorizations (when applicable).
If you and your doctor decide a Lilly medicine is right for you, we’ve got you covered—from prescription to doorstep.
Visit your medicine’s page to choose prescribing preferences.
Send your doctor your prescribing preferences. Then, have them send it to the pharmacy.
Make sure your doctor has your correct mobile number so you can complete the next steps.
If you’re using self-pay, our third-party pharmacy service provider, Gifthealth will contact you once your prescription is received and guide you through the next steps, including when you’re eligible to checkout.
If you're using insurance, Eversana will help confirm coverage, explore savings options, and coordinate with your chosen pharmacy. Once selected, your prescription will be transferred, and the pharmacy will notify you when it’s ready for checkout.
After you discuss the details, the pharmacy filling your medication will either help you check out or send a secure link so you can finish on your own.
Your medicine will ship, and you will receive tracking information to follow your order.
If your prescription includes refills, our third-party pharmacy provider will reach out to you to initiate the next steps. If not, they will contact your doctor to request a refill prescription.
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Frequently asked
questions
How do LillyDirect’s pharmacy services work?
LillyDirect is a different kind of pharmacy experience. We work with licensed third-party pharmacy service providers to give you personalized access to a convenient pharmacy experience.
Current pharmacy providers are detailed below.
EVERSANA® is a licensed pharmacy offering LillyDirect users a range of pharmacy services that include: working with patients and/or insurers to verify coverage, manufacturer savings support, and prescription routing.
Amazon Pharmacy is a full-service, digital first pharmacy offering wide selection, medication details, 24/7 U.S.-licensed pharmacist support, and a familiar Amazon shopping journey that includes upfront pricing. Amazon Pharmacy delivers quickly and securely to all 50 U.S. states with FREE shipping, allowing most customers to receive their medications in 1-4 days. Same-day delivery is available in select metropolitan areas. Most insurance plans are accepted, including Medicare and Medicaid, and multiple savings options are available, including automatic coupons.
Truepill® is a third-party dispensing provider offering a wide range of pharmacy services, including online ordering, insurance and manufacturer savings processing, order notifications, refill reminders, and prescription renewals. They own and operate several mail-order pharmacies that accept most insurance plans and ship medications nationwide. Their team of licensed pharmacists ensures that medication is safely dispensed and shipped, and representatives are available 24/7 to answer questions about your medication.
Gifthealth is a third-party, self-pay pharmacy fulfillment provider. When you purchase Lilly medication through this option, you agree not to seek payment or accept reimbursement, either directly or indirectly, from any insurance plan or other third-party payer.
Information will be updated when additional service providers are added.
How much will my prescription medication cost?
For medicine available through LillyDirect Pharmacy Solutions, the exact cost of your medication depends on many factors, including your insurance coverage, pharmacy pricing, and any savings program that may apply.
For medicine available only through LillyDirect's self-pay pharmacy option, the above factors do not apply. Injection supplies will be available from our pharmacy provider for a nominal fee at checkout.
What is the self-pay only pharmacy fulfillment option for LillyDirect?
Certain Lilly medicines are available only through self-pay and insurance is not accepted. LillyDirect works with licensed third-party providers, like Gifthealth, to provide this option.
When you purchase Lilly medication through a LillyDirect self-pay pharmacy provider, you agree not to seek payment or accept reimbursement, either directly or indirectly, from any insurance plan or other third-party payer. Please check the terms of your FSA or HSA account to determine whether reimbursement is available through those accounts.
Get updates on the
latest at LillyDirect.
Receive periodic email updates on upcoming service providers and products added to our list of available medicines we’re working on to make your care journey easier.
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