LillyDirect™ Independent Service Providers

Lilly evaluates potential healthcare vendors based on predefined criteria that prioritizes the quality of care, services offered, and alignment with our core values. We will communicate updates or changes to our selection criteria on this web page.

Factors Considered: Our healthcare providers are selected with care.

  • Quality of care offerings
  • Ethics and regulatory compliance
  • Data privacy and protection
  • Business capabilities, including geographical accessibility
  • User experience feedback
  • Patient safety

While LillyDirect offers our users options for in-person and telehealth clinical care, the providers are independent entities. We do not influence our vendors’ treatment or prescribing decisions and resulting clinical care decisions may or may not include medication.

Please see our Privacy Statement and Terms of Use.